We respect your privacy, here’s how: This document is to explain how we handle data and information collected from you whilst visiting our website.
The following policy applies to subscribers of our services:
To register for our services you will have to provide us with personally identifiable information to enable us to provide you with our services. The information you provide will be entered into our database. If you register as a subscriber, we do not make your personally identifiable information available to anyone unless required by law to do so.
Information Collected from E-mail:
When you send us personally identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, information you submit may be viewed by various people within Entle Kreative Solutions. Once received, the information to your email is protected in accordance with law, (e.g. the Privacy Act and the Freedom of Information Act).
This is information Collected and Stored Automatically:
When you visit our website to read web/HTML pages or download information, we automatically collect and store the following non-identifying information:
+ The Internet protocol (IP) address from which you access our website. An IP address is a unique number that is automatically assigned to the computer you are using whenever you are surfing the web.
+ The type of browser, such as Internet Explorer or Mozilla, and operating system, such as Windows Vista or MacOs, used to access our site.
+ The date and time our site is accessed, for traffic and statistical monitoring.
+ The pages visited, for improving the usefulness of our website by providing helpful links and removing pages that are not read.
+ This information does not identify you personally. We maintain the above information in system logs. We use this information to make our site more useful to visitors by learning the number of visitors to our site, the number of pages served, and the level of demand for specific pages. EKS does not track or record information about identifiable individuals and their visits.
Security, Intrusion, and Detection:
For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs and hardware devices to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
These terms and conditions of use apply to the Entle Kreative Solutions (Proprietary) Limited (“EKS”) website located at www.entleks.co.za. By accessing and/or using this Site, you (“You” or “User”) agree to these terms and conditions, as may be amended from time to time. If you comply with these terms and conditions, EKS grants you a personal, non-exclusive, non-transferable, limited right to use this Site.
Copyright 2014 reserved to EKS. All rights not expressly granted are reserved. Unauthorized copying, use and distribution of this Site and its contents are prohibited. Users may download, view and print the content of this Site for personal and non-commercial purposes only. EKS cannot screen or edit all the content available from the EKS Site and does not accept any liability for any illegal, defamatory or obscene content. Users are encouraged to inform EKS of any content that may be offensive or illegal.
Intellectual property rights
All the content, intellectual property (including but not limited to trademarks) and data on this Site, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of or legally licensed to or legally accessed by EKS and as such are protected from infringement by local and international legislation, treaties and agreements.
No person, business or website may link to any page on this Site without the prior written permission of EKS. Hyperlinks provided on this Site to non-EKS Sites are provided as is and EKS does not agree with, edit, endorse, or support the content on such web pages.
Neither EKS nor any of its employees, directors or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Site or the services or content provided through this Site. EKS’ makes no representations or warranties, implied or otherwise, that the content and the technology available from this Site are free from errors or omissions or that the service will be uninterrupted and error free.
Users are encouraged to report any possible malfunctions and errors to EKS. This Site is supplied on an “as is” basis and has not been compiled or supplied to meet the User’s individual requirements. It is the sole responsibility of the User to satisfy him-, her-, or itself prior to entering into an agreement with EKS that the services and/or products available from and through this Site will meet the User’s individual requirements. Information provided on the Site is intended for general information purposes and as such the correctness of such information is not warranted. The User should request specific confirmation of the accuracy of any information it wishes to rely upon.
This Site may electronically collect, store and use certain personal information from Users for communicating requested information to those Users, registration and/or authentication of those Users, to compile certain non-personal statistical information and to gain a better understanding of those Users, EKS’ customers and other stakeholders. EKS shall use reasonable commercial endeavours to ensure the security and integrity of all data gathered from Users, stored and used on the Site in accordance with current legal requirements. Such information shall not be disclosed to any third party unless agreed upon between the User and EKS or through due legal process.
Users agree that EKS may from time to time communicate with Users. If a User agrees to EKS sending him marketing and other material and information as offered by EKS on the Site, EKS shall only send such material and information as requested by the User and shall, upon being advised by the User that it does not wish to receive such material or information, act on such instruction and promptly cease to send such material or information.
Any person that delivers or attempts to deliver any malicious or damaging code to this Site or attempts to gain unauthorized access to any page on this Site may be prosecuted and damages may be claimed in the event that EKS suffers any damage or loss.
EKS may, in its sole discretion, change, modify, add or remove these terms and conditions or any part thereof at any time without prior notice. It is the User’s responsibility to check these terms and conditions periodically for changes.
Governing law and place of agreement:
This Site is hosted, controlled and operated from the Republic of South Africa and therefore South African law shall govern the use of this Site and/or any agreement flowing there from, without regard to its conflicts of law principles.
The agreement constituted by the User’s acceptance of these terms and conditions of use shall be deemed to be concluded in Pretoria, South Africa at the time that the User first enters the Site.
Information in terms of Section 43(1) of the Electronic Communications and Transactions Act
If the User is an individual and EKS offers him goods or services for sale, hire or exchange by way of electronic transactions from, by or through the Site, EKS makes the following information available to the User, in terms of Section 43(1) of the Electronic Communications and Transactions Act, no. 25 of 2002 as amended (“the Act”) –
Full name: Entle Kreative Solutions (Proprietary) Limited and its worldwide subsidiaries. Legal status: registered private company. Physical address: Ida Park, The Orchards, South Africa. Telephone number: +27 12 880 3105 / +27 73 884 2252 Website address: www.entleks.co.za. E-mail address: [email protected]
Membership of any self-regulatory or accreditation bodies to which EKS belongs or subscribes and the contact details of that body: none. Code of conduct to which EKS subscribes and how that code may be accessed electronically by the User: corporate codes of conduct of Entle Kreative Solutions (PTY) LTD.
Registration number: 2014/088716/07 Names of directors: Mr. Andrew Keetse (Managing Director) *, Mrs Nomasonto Keetse (Chief Executive Officer) *, *- * non-executive. Place of registration: Republic of South Africa. Physical address where EKS will receive legal service of documents: Entle Kreative Solutions (PTY) LTD, 803 Waterbok street, Theresa Park, Akasia, Pretoria, South Africa.
Description of the main characteristics of the goods or services offered by EKS to enable the User to make an informed decision on the proposed electronic transaction: EKS provides a broad range of branding, information technology, telecommunications products and services within South Africa.
The full price of the goods or services, including transport costs, taxes, and any other fees or costs: as advised to the User by EKS on the Site or otherwise.
The manner of Payment: as advised to the User by EKS on the Site or otherwise. Any terms of the agreement, including any guarantees, that will apply to the transaction and how these terms may be accessed, stored and reproduced electronically by the User: as advised to the User by EKS on the Site or otherwise.
The time within which the goods will be dispatched or delivered or within which the services will be rendered: as advised to the User by EKS on the Site or otherwise.
The manner and period within which the User can access and maintain a full record of the transaction: as advised to the User by EKS on the Site or otherwise.
Return, exchange and refund policy of EKS: as advised to the User by EKS on the Site or otherwise.
The alternative dispute resolution code to which EKS subscribes and how the wording of that code may be accessed electronically by the User: in terms of a separate written agreement with the User, failing which the dispute resolution mechanism in clause 10 of these terms and conditions shall apply.
Where appropriate, the minimum duration of the agreement in case of agreements for the supply of products or services to be performed on an ongoing basis or recurrently: as advised to the User by EKS on the Site or otherwise.
The rights of the User in terms of Section 44 of the Act where applicable: “44. Cooling-off period –
A consumer is entitled to cancel without reason and without penalty any transaction and any related credit agreement for the supply – of goods within seven days after the date of the receipt of the goods; or of services within seven days after the date of the conclusion of the agreement.
The only charge that may be levied on the consumer is the direct cost of returning the goods.
If payment for the goods or services has been affected prior to a consumer exercising a right referred to in subsection (1), the consumer is entitled to a full refund of such payment, which refunds must be made within 30 days of the date of cancellation.
This section must not be construed as prejudicing the rights of a consumer provided for in any other law.” The User should kindly visit the EKS company web sites for details, where he transacts electronically with the company. Visit EKS’ contacts for contact details.
All disputes in terms of the use of this Site or any agreement flowing there from, or relating to the inability to use this Site, will be referred to arbitration in terms of the rules of the Arbitration Foundation of Southern Africa (AFSA) and such arbitration shall be held in Johannesburg, South Africa and conducted in the English language.
These terms and conditions of use constitute the sole agreement between EKS and the User and shall cancel, supersede and prevail over all prior website terms and conditions of use, website disclaimers and/or copyright notices between the User and EKS. No relaxation or failure by EKS to exercise or enforce any provision under these terms and conditions shall be or deemed to be a waiver of such provision or any other provision.
If any provision in these terms and conditions is unenforceable or invalid for any reason, such provision shall be severable from the remaining provisions, which shall continue to be enforceable and valid. In these terms and conditions, references to the masculine shall include the feminine and neuter genders and vice versa, references to the singular shall include the plural and vice versa, and references to a natural person shall include an incorporated or unincorporated body and vice versa, unless the contrary appears from the context. © Entle Kreative Solutions (Proprietary) Limited 2014 – all rights reserved.